Watching video Expand You will need to have Flash player installed so that you can watch video on our website. You can download this from the Adobe website. We are continually working to improve the accessibility and usability of our content but if you are experiencing any difficulties downloading files or accessing a particular page please contact us.
Help with PDF files Expand PDF stands for Portable Document Format. It is a universal file format that displays the fonts, images, graphics and layout of a document, regardless of the application and platform used to create it. In order to view and print a PDF document, you will need to download the free PDF viewer from the Adobe website. Most computers come with the free Adobe Reader ® software as standard. Adobe Acrobat Reader.
Browser updates Expand We endeavor to make our website compatible with all browsers. However, if you are using an older browser (a level 3.0 browser for instance), you may see inconsistencies in the presentation of pages. It may help you to download a newer version of a browser to improve your general Internet experience. The following are available to download for free: Google Chrome Mozilla Firefox Microsoft Internet Explorer Opera
Having difficulty with your keyboard or mouse? Expand You can fine-tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.
Changing your computer screen settings: Expand To change the size of the image shown on your screen on a PC running the Windows 95 and upwards operating system, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar. On an Apple Macintosh, you can use the Monitor & Sound Control Panel to change the resolution.
Is the text too large or too small? Expand You can change your text settings through your browser options: In Internet Explorer, go to View > Text size and select your desired text size setting (e.g. larger, smaller); Zoom > Use the Ctrl + or Ctrl - to increase or decrease zoom. Ctrl and 0 resets to default.